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Articles by Al Levi
A powerful story was all over the news earlier this year about a contracting organization’s employees secretly videoed selling repairs and making recommendations. The experts who prepped the equipment had tested it and deemed the problem a minor one with a prudent, inexpensive fix.
Is it true that systems can make any company run better and be more profitable? Yes! Is it also true that systems can make it possible to run your company successfully without you having to ride to the rescue to save the day? Can you depend on great staff to overcome a lack of known and practiced policies and procedures? Yes
As contractors, we love spending money on any new tools we can get our hands on for the trades we do, but not so much when it comes to stepping up and investing in other powerful business technology tools.
Backing up your computer files is not important! It’s only important when something goes wrong. And something can always go wrong.
I’m frequently asked: “What should I do about a staff member who has been a good team member in the past but is now struggling at work, possibly because his personal life has hit a giant rock in the road? He’s falling apart at the seams and now it’s causing frequent big-time mistakes on the job. Everyone else is forced to work harder to clean up his messes.”
Why the big fuss about getting testimonials? It’s simple. I learned a long time ago that what you tell me about yourself is interesting.
Most of us hate meetings. We feel we’re much too busy to take time out of our crazy schedule to stop and meet.
Writing in general didn’t come easy to me when I first started. And I certainly don’t think I’ve mastered it at this point in my life. Honestly, I was a mechanical engineer with a degree who never worked a day in his life as an engineer.