Service Roundtable members learned how to avoid traps that reduce a manager’s productivity and strategies to inject innovation into the service experience April 7-8 during the Atlanta International Roundtable.
Recently I found myself in Virginia immersed in a week of training for an incredible service company. This company has an unbelievable culture and still has some great opportunity for improvement. (Don’t we all?)
The organization’s annual conference is slated for March 5-9 in San Diego. MCAA 2017 will provide mechanical contractors with numerous educational opportunities aimed at improving their businesses. Check out more articles in the February Issue.