E-service businesses that provide referrals to homeowners for plumbers and contractors will capture $3.4 billion in revenues by 2005, says the Kelsey Group, a leading e-commerce researcher. Most of it will come from per lead fees and commissions on transactions.
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For plumbers in Flint, Mich., “it’s been a heck of a year,” said Harold T. Harrington, a master plumber and pipefitter working as the business manager for Flint’s United Association of Plumbers and Pipefitters, Local 370. Read more stories in 2017 March Issue.