While situations like the ongoing drinking-water crisis in Flint, Mich., occasionally bring public awareness to water quality, residential water quality is something most people simply do not think about until something goes wrong. This creates an incredible opportunity for plumbers to shine a light on water quality issues and become the water quality experts their communities trust.
When Joe Todara, director of operations at Gold Medal Service, or any of his coworkers arrive at home, they offer to test a sample of the water in the home with a kit that tests for chlorine, hardness, pH and total dissolved solvents.